Critical Mass

London www.criticalmass.com

Disciplines

  • Branding / design
  • Customer experience
  • Digital

About

Critical Mass is a team of 1500 inspired folks based in 12 offices around the world. We provide full-service digital capabilities for the greatest brands on Earth, but our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients. We’re sought by brands who strive for connected digital ecosystems, and we help them get there by gaining deep insight into their consumer and orchestrating data, AI, design, media, and tech stacks around human stories.

We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so F-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. We live our values and hold ourselves to uncompromising design standards (which is probably why our clients stick with us for 7 years, on average). We’re also proud to be part of Omnicom, one of the largest holding companies for global advertising, marketing, digital, and communications services firms (serving more than 5,000 clients in over 100 countries).

We’re Critical Mass, but our friends call us CM. Please call us CM!



Connect


People


Clients

New Work

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New Work

DIRECTV

By Critical Mass

In such a cluttered digital space, how do you slash through the streaming noise?  Answer: Four living legends—and an 80-foot-tall ghost mascot.

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New Work

BMW

By Critical Mass

To re-establish BMW USA as a leader in automotive luxury, we help clients tell better stories about the BMW difference—the soul of the brand’s premium status. They count on us for breakthrough design thinking, technology enhancements, and evolving data and analytics ecosystems.

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New Work

DIRECTV Stream

By Critical Mass

Revealing DIRECTV’s rebrand with familiar faces and unforgettable stories. Serena Saves the Day: Building from our client’s partnership with Serena Williams and DC Comics, we crafted a narrative that brought Serena and Wonder Woman together to fight for Equal Justice.

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New Work

Diageo

By Critical Mass

Diageo is one of the largest B2B spirits retailers in the world. They wanted to enable a clear role for customer engagement and build a "world-class" D2C and e-commerce proposition and rebrand for their digitally native brand, Malts.com.

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New Work

AT&T

By Critical Mass

After a nearly three-year hiatus, AT&T commercial spokes-character Lily Adams returns today in a pair of perky spots from BBDO L.A. and Critical Mass.

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New Work

INFINITI

By Critical Mass

To connect fans with the brand while they #ParkItForNow, Critical Mass partnered with @infiniti to create Carigami—printable INFINITI models to self-assemble at home. Become an INFINITI master crafter and download your #Carigami here: https://bit.ly/3c5Errw

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New Work

INFINITI

By Critical Mass

Over the last 30 years, countless stories, experiences, and memories have been made on the road with INFINITI at the heart of them all. 30 Years Forward, our latest social campaign with INFINITI, takes you on a trip down memory lane.

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New Work

INFINITI

By Critical Mass

We partnered with INFINITI to create an immersive social experience that puts users in the driver’s seat of the INFINITI Q60. Using Instagram’s latest quiz sticker, Quick Reactions, we demonstrated the “quick reactions” needed for real-life performance driving.

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New Work

Critical Mass Toronto & Calgary

By Critical Mass

With a 1000% spike in search traffic on “how to move to Canada”… The CM Guide for moving to Canada.

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New Work

Travel Alberta

By Critical Mass

Time has a way of slowing down when you’re in the snow zone. We captured this in 360 Cinemagraphs.

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New Work

Butterfly Home

By Critical Mass

Butterfly Home is a safe learning center & surrogate family for wrongly imprisoned children in Nepal

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New Work

Famous Five Foundation

By Critical Mass

5 women discussing the right to vote. The Pink Tea conversations as an audio / art installation.

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New Work

Sunglass Hut

By Critical Mass

We developed the Sunglass Hut website to position them as the fashion authority for sunglasses, by connecting fashion inspiration and eCommerce.

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New Work

UNMAS Sweeper

By Critical Mass

Using Apple’s iBeacon we created a land mine simulation titled, Sweeper, debuting it an exhibit at the New York New Museum.

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New Work

Trop50

By Critical Mass

The #ResolutionRescue campaign helped to save people’s new year resolutions. For each tweet, we created a personalised animated video response.

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New Work

Cancer Research UK

By Critical Mass

The Ultimate No Make-Up Selfie was a social campaign with Vloggers to encourage young women to stay safe from UV rays during summer #loveyourskin

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New Work

Fire Eater

By Critical Mass

CM launched the Greatest Shot on Earth, Fire Eater, with 360 digital communications & a VR high dive through rings of fire (Oculus Rift) in bars.

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New Work

Nissan

By Critical Mass

CM helped launch the Nissan #RedThumb initiative across social, website & a partnership with The Voice to encourage people not to text & drive.

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New Work

Travel Alberta

By Critical Mass

For Travel Alberta we hacked Instagram & invited 5 photographers to hike, snap & map. Each Instahike encourages visitors to discover the trails.

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New Work

adidas

By Critical Mass

mi adidas is a seamless, live-anywhere experience, from customisation to sharing to purchase; from online to mobile to in-store and back.

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New Work

Green Works

By Critical Mass

A new brand relaunch was created to make green accessible to all. The campaign spanned online, media, seasonal, social, retail and celeb tie-ins.

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New Work

Nissan

By Critical Mass

A mobile-first, second screen experience that transforms people from passive viewers to active participants.

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New Work

Nissan

By Critical Mass

Using one of the first applications of Kinect for Windows SDK. The experience recognises human gestures and enables a truly immserive experience.